While a breadth of contributors is helpful, this is the place for realistic appraisal, not opinions. It is the concrete record of how things are currently done, regardless of how effective or authorized that may be. The current state should be recognized for what it is. It has to begin from an agreed reference point, which is why process mapping is so vital.īusinesses need to capture the as-is state of their processes before any meaningful discussion about them can take place. That is not to say we want a free-for-all in our enterprises. and DHL, the report provides a benchmark for organizations currently undergoing their own operational excellence (OPEX) journey. ![]() Featuring exclusive analysis and commentary from process experts at the LEGO Group, JP Morgan Chase & Co. ![]() The PEX Report 2022 showcases the results of our annual global-state-of-the-industry survey, which informs us on current process challenges, priorities and investments over the next 12 months. The PEX Report 2022: Global state of process excellence
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